Using Personality Assessments as a Tactic While Navigating Change

This week, we're going to explore how your organization can leverage personality assessments as a tactic related to change management as a five part series.

Digital transformation initiatives deliver changes that impact not only systems, but also the people involved in how those systems are used or built, along with changes to business processes.

Even the best designed business processes and systems can fail to be adopted if change management is neglected, hence why it's so important.

By using personality assessments as part of your approach to change management, you can preemptively and proactively address challenges that people face while also fostering empathy by understanding how change is viewed from their perspective.

There are many different personality assessments available, and I briefly touched on these in a previous newsletter:

• Culture Index and Predictive Index are two vendors that offer a proprietary solution paired with coaching and consultation
• Myers-Briggs and Enneagram can be taken in many different forms independently or with a facilitator to assist with interpreting results

While I have a bias towards Culture Index (as multiple clients have worked with their team in the past and seen success with their approach), the intent of this series is to explore how you can put these tactics to work without relying on another vendor.

For the rest of this week, the focus will be on specific elements of how to use these tactics within your team or organization:

• On Tuesday, we're going to dive into the Enneagram and how it relates to motivations, communication, and conflict
• On Wednesday, we're going to explore how Doshas relate to energy and stress
• On Thursday, we'll explore how those assessments complement one another in practice
• On Friday, we'll inject generative AI into the mix to see how it can improve how you and your team interact with stakeholders based on the assessments

TLDR: Personality assessments can improve how change is experienced by your organization's stakeholders by addressing challenges and fostering empathy. Stay tuned for the next part of this series that drops tomorrow.