A free, daily email newsletter with practical insights into digital strategy and transformation, designed for both practitioners and executives looking to make processes and technology work better.
Each email is a two minute read packed with content on how to continually drive digital transformation in your organization.
Today, we’re going to focus on the importance of a through line as you work through different phases...
At the start of any project, there’s an increased level of energy and optimism as stakeholders rally...
Would you be surprised if I could tell you how well your organization works by looking at Microsoft ...
We’ve made it through another month of 2025, which means it’s time to look back the previous month a...
A few days ago when asking whether your systems are working for you or vice versa, I gave you an eas...
Are your systems working for you, or are you working for your systems?
I'm generally a proponent of using technology to improve how organizations operate, which often invo...
Most organizations are operating based on assumptions and intuition, which is perfectly normal. We n...
Digital transformation initiatives often get stuck when defining problems, root causes, and solution...
Now that we know how to measure capacity and estimate work, it's time to look at allocating that wor...
Building on yesterday's discussion about how to estimate capacity, we're going to look at estimation...
Most organization face a common challenge in how to account for and estimate the amount of time it t...
New technology can be tempting, but upgrading isn't always the best move. Sometimes, sticking with w...
A few months back, I introduced the concept of measures over metrics when discussing how we should a...
When an organization embarks on a digital transformation initiative, they almost always engage outsi...
Yesterday, we discussed how using lifecycle hooks in business process design can improve how you thi...
One of the challenges that did not make the cut when discussing how to overcome barriers to visualiz...
It's been a quieter week than usual as I've been battling a toddler-induced cold, although that's no...
Yesterday, we explored the question "does your organization really need CRM?" and saw at least two t...
There are many people that jump up and down wildly while screaming "yes" to this question, yet they ...
Today, we're wrapping up our series about using personality assessments while navigating change. It'...
As we continue this series about using personality assessments while navigating change, it's time to...
Let's continue our series on using personality assessments to navigate change by exploring how Ayurv...
Let's continue our series on using personality assessments as a tactic while navigating change to di...
