Using a short and focused screen recording is one of my favorite ways to collaborate async. Let's take a look at ways to use this and how to make it second nature.

Yesterday, we touched on the concept of technical debt that accrues as the hidden cost of quick fixes. Let's unpack this concept and talk about ways to safely use technical debt.

We've all been tempted to ask for or make a quick fix, but it comes with a hidden cost. Let's talk about how to mitigate the impact of these requests.

Whether you're leading or working on a digital transformation initiative, your success depends on work getting done by others. Tracking these commitments is critical, but it doesn't need to be complex.

It's that time of year when chestnuts are roasting on an open fire and health insurance plans are available for open enrollment. Let's take a look at how using AI can make this easier to decipher.

Surveys are a powerful tool to gauge customer sentiment, but most organizations fall short by failing to create mutual value when asking for feedback. Let's unpack why that is and how to avoid it with an example.

One of the common snags that delays or derails a digital transformation project is focusing too heavily on the looks of something instead of its utility. Let's reinforce how to avoid this trap by focusing on value.

Shopping for a new system carries a similar set of tradeoffs as buying a new "off road" SUV. It's all about how much you're willing to spend to get one, then how you'll maintain and extend it.

As we're winding down 2024 and looking to 2025, I'm curious to hear what excites and worries you about next year.

Now that we know what digital transformation really is and examples of when it goes sideways, let's take a look at a few examples of how organizations win with their digital transformation programs.

Despite having a a simple framework for digital transformation (spoiler: it's just a three word hierarchy), countless organizations see their digital transformation programs go sideways. Let's explore a few examples to see why that happened, and what you can do to avoid falling into the same trap.

It turns out there's an easy way to distill what digital transformation is and how it applies to your organization, even though the big consulting firms make it sound like a dark art.

We often dive into digital transformation projects because they tie into a strategic initiative or appear on a stakeholder's wishlist, although the value of a single project is often murky. Let's explore why that happens and walkthrough an example to see why it matters.

If your organization is facing capacity constraints and hiring full-time employees is off the table, automating or outsourcing are two other ways to free up capacity. Let's explore which path makes sense based on the types of business process involved.

While the status quo is comfortable, organizations often miss opportunities for meaningful change as their strategies evolve alongside market patterns and platforms.

Let's explore how applying the concept of composability from software engineering can improve how your digital strategy is executed by looking at three use cases.

Recursive questioning is an easy technique to apply when defining business challenges and designing solutions, although too often it is not used. Let's take a look at three frameworks and why those are effective.

After attending Salesforce's Agentforce World Tour NYC 2024 event today, it's clear that Salesforce wants you to use as much of their products as possible. But, does that actually make sense?

Regardless of whether you're using the MSCW prioritization framework or something else, most stakeholders love to overload the higher priority categories. Let's take a look at why that happens and how to counter it.

While entertaining two guests over the weekend, a discussion about their feelings of being overloaded with personal and professional challenges led to an interesting insight into how AI can be applied to unlock different perspectives.