A free, daily email newsletter with practical insights into digital strategy and transformation, designed for both practitioners and executives looking to make processes and technology work better.
Each email is a two minute read packed with content on how to continually drive digital transformation in your organization.
If you're curious about how to get started with generative AI, a benign place to get started is by c...
Now that we've discussed why you should ask for more details and educate a person after submitting a...
Let's talk about a few ways you can continue to engage a person after they submit a form on your web...
Practically all organizations are data hoarders and retain data longer than needed in their producti...
Bloomerang and Qgiv released a second iteration of their research into how generational differences ...
Digital transformation sounds like a nonsense phrase, especially when so much of our world is alread...
Organizations extend portals to their external stakeholders to make it easier to transact, get suppo...
Choosing to no longer invest in a project or program because it will not achieve desired outcomes is...
Merging an acquired organization’s data and processes can be straightforward if you have strong chan...
Intentionally creating ambiguity about which generative AI vendors and models are being used helps m...
A lot of organizations organically adopted Slack or Teams, either as early adopters or from the outs...
You've probably heard someone respond with "putting out fires" or talk about how part of their job i...
Recommending products or services used to be a task that was best done using predictive AI, however,...
Referring people to your website and being able to capture part of that data in web form submissions...
When developing technology solutions for your business, there's often a tradeoff of "build vs. buy" ...
Deciding to engage one or multiple vendors to support a transformation program depends a lot on your...
One of the beautiful aspects of visual diagrams, especially those that offer the ability to link to ...
Understanding your organization's culture as a whole and down to each person is not often talked abo...
Documents are part of every organization's processes. Some rely on paper-driven workflows that resul...
Revenue models drive how your organization generates income, plus enables growth in a sustainable an...
There are three trends in team and organizational dynamics that are limiting how organizations can a...
When someone has awareness of your brand, shows interest in what you do, and expresses desire to be ...
Whether you're running a sales team or a group of fundraisers, your prospecting activities deserve t...
RACI is a way to define how stakeholders align to specific roles for a project or program, which hel...
