A free, daily email newsletter with practical insights into digital strategy and transformation, designed for both practitioners and executives looking to make processes and technology work better.
Each email is a two minute read packed with content on how to continually drive digital transformation in your organization.
A powerful use of AI is identifying accidental white space in how your organization positions itself...
Whenever we're planning changes to how a business process or system functions, a bunch of informatio...
When digital transformation projects come to an end, we consider those changes to business processes...
To help your organization estimate the total cost of ownership for a new technology platform, let's ...
Embarking on swapping or adding technology platforms involves a mix of one-time and ongoing expenses...
Plenty of folks have talked about how to use generative AI to write or edit emails, even crafting an...
When working on large initiatives or managing multiple clients as a consultant, you likely get messa...
Sharing async screen recordings is a great way to collaborate, especially if you're collaborating wi...
An area where you have complete control is how to maintain and grow your own productivity. Finding w...
Delivering digital strategy and transformation initiatives can slip into a trap of having an endless...
A quintessential debate that has existed since the dawn of CRM platforms is whether you should use L...
One of the trickiest things about this domain is how fundamentally different it feels, so I looked i...
We talk about the hub and spoke model when designing systems architecture, although this wide perspe...
If you're curious about how to get started with generative AI, a benign place to get started is by c...
Now that we've discussed why you should ask for more details and educate a person after submitting a...
Let's talk about a few ways you can continue to engage a person after they submit a form on your web...
Practically all organizations are data hoarders and retain data longer than needed in their producti...
Bloomerang and Qgiv released a second iteration of their research into how generational differences ...
Digital transformation sounds like a nonsense phrase, especially when so much of our world is alread...
Organizations extend portals to their external stakeholders to make it easier to transact, get suppo...
Choosing to no longer invest in a project or program because it will not achieve desired outcomes is...
Merging an acquired organization’s data and processes can be straightforward if you have strong chan...
Intentionally creating ambiguity about which generative AI vendors and models are being used helps m...
A lot of organizations organically adopted Slack or Teams, either as early adopters or from the outs...
