A free, daily email newsletter with practical insights into digital strategy and transformation, designed for both practitioners and executives looking to make processes and technology work better.
Each email is a two minute read packed with content on how to continually drive digital transformation in your organization.
Systems and dogs have a lot in common. I love using metaphors to unpack big or unfamiliar concepts. ...
Every weekend, I carve out time for a weekly review and one of the first steps is to get to inbox ze...
Office politics has a strong influence on how changes are rolled out within an organization and has ...
A few people ask me each month "what are you using to write your meeting notes", and recently they m...
It's inevitable in digital transformation projects that you will encounter vendors that follow somew...
Attention to detail pops up all over the place on digital transformation projects. Being able to hav...
Best practices is treated like a buzzword phrase within digital strategy and transformation projects...
A common mental trap that you can fall into with digital transformation projects is assuming that le...
Launching a portal for external stakeholders can streamline interactions, reduce the workload on you...
Underestimating the time and effort required to deliver changes regularly appears as organizations e...
Teams within your organization may start using AI to solve specific challenges, but letting each gro...
Surveys are a powerful tool to gauge customer sentiment, but most organizations fall short by failin...
After attending Salesforce's Agentforce World Tour NYC 2024 event today, it's clear that Salesforce ...
Despite having a simple framework for digital transformation (spoiler: it's just a three word hierar...
The concepts shared are from Tiago Forte’s Building a Second Brain and The PARA Method, two books th...
Framing a problem is almost always harder than designing the solution. This is typically because the...
Predictive AI relies on training algorithms with data, and often the data that is used by the algori...
