Automating business processes can significantly enhance scalability, free up resources for new projects, and lead to time and cost savings. However, identifying the right moments for automation and aligning it with your specific processes is crucial.

Using a travel and expense management platform can streamline the process for employees traveling and ensuring that organizational policies are adhered to, along with coding transactions correctly for finance.

Join me at World Tour NYC next week to learn about how Salesforce is empowering customers with AI and ways to maximize your investment with the platform.

When it comes to creating a technology solution to automate or facilitate a business process, the critical decision often hinges on whether to build from scratch or buy an existing solution. Let’s dive into the merits of both approaches and the key questions to guide you through this decision.

When it comes to technology solutions, sticking with the status quo, also known as keeping the lights on (KLO), can sometimes be a wise strategic choice, even when better tools are available in the market. Let's dive into the considerations that should guide your organization’s decision-making process when it comes to KLO or transitioning to a new solution.

Organizations frequently turn to consulting firms for guidance and leadership around digital transformation initiatives and projects. Let’s take a look at the advantages and drawbacks of choosing a single consulting powerhouse versus assembling a diversified team of consultancies for your journey.

Digital transformation necessitates the use of multiple tools and systems to streamline business processes. Let’s explore the advantages and trade-offs of choosing a single vendor solution versus utilizing multiple vendors for these platforms.

Successful mid-sized organizations are always on the lookout for opportunities to thrive, innovate, and stay ahead in their respective markets. Whether you're aiming to enhance your strengths, identify new market possibilities, or defend against competitive threats, it's essential to have the right strategies in place.

Offering a self service portal is convenient for your customers or partners, reduces triage for service and support teams, and improves overall customer experience.

Consolidating an acquired company’s data and processes is heavily dependent on the details, although can be straightforward with solid change management and a complete understanding of the systems landscape.

Join me at Northeast Dreamin’ 2023 to learn about how the questions we learned in primary school can make you more effective when architecting solutions.

Running an experiment with generative AI in your organization is easier than you would think, and investing further into the space can be data driven based on stakeholder engagement.

Today, the Dodge Labs brand looks different and has taken on new meaning, as a new chapter is starting with my work. I invite you to take a trip down memory lane and open your mind to a new way to work with a consultant, as this journey creates a new brand.