A free, daily email newsletter with practical insights into digital strategy and transformation, designed for both practitioners and executives looking to make processes and technology work better.
Each email is a two minute read packed with content on how to continually drive digital transformation in your organization.
A lot of organizations organically adopted Slack or Teams, either as early adopters or from the outs...
You've probably heard someone respond with "putting out fires" or talk about how part of their job i...
Recommending products or services used to be a task that was best done using predictive AI, however,...
Referring people to your website and being able to capture part of that data in web form submissions...
When developing technology solutions for your business, there's often a tradeoff of "build vs. buy" ...
Deciding to engage one or multiple vendors to support a transformation program depends a lot on your...
One of the beautiful aspects of visual diagrams, especially those that offer the ability to link to ...
Understanding your organization's culture as a whole and down to each person is not often talked abo...
Documents are part of every organization's processes. Some rely on paper-driven workflows that resul...
Revenue models drive how your organization generates income, plus enables growth in a sustainable an...
There are three trends in team and organizational dynamics that are limiting how organizations can a...
When someone has awareness of your brand, shows interest in what you do, and expresses desire to be ...
Whether you're running a sales team or a group of fundraisers, your prospecting activities deserve t...
RACI is a way to define how stakeholders align to specific roles for a project or program, which hel...
One of the skills that is not taught in most industries is how to write meeting notes, which is a sh...
Transformation initiatives and technology platform licensing often carry large explicit costs that s...
Over the past few years, appointment scheduling with people outside your organization has become sig...
Defining constraints and communicating those transparently to all stakeholders involved is the easie...
I often joke that modern business apps are just "spreadsheets in the cloud". While this is mostly tr...
Technology implementation firms often include change management in their statements of work with neb...
Technology platform licensing contracts vary in structure and some vendors with enterprise-grade pro...
Transformation initiatives are often major shifts in how people work, and the tricky part is finding...
Using an informal and playful approach to defining level of effort, impact, or priority is helpful w...
A common mistake that occurs in digital transformation initiatives is conflating the roles of the co...
